Write to stocknote@tomatostem.studio. Include your iOS version and what you were doing (scan, coach, cook session, export). We usually reply within two business days.
Common questions
Are my fridge photos uploaded?
Not for coaching on this release. Photos stay on device; Vision OCR runs locally. Only confirmed ingredient names (plus any correction note) go to DeepSeek after you allow cloud coaching.
Why does the consent sheet mention photo pixels?
That in-app wording is outdated relative to the coach client. This support page and the Privacy Policy match the code.
Cloud coaching will not start.
Enable “Allow cloud coaching” in Settings and check your network connection.
Voice entry fails.
Allow Microphone and Speech Recognition for Pantry Plant Chef in iOS Settings.
How do I delete data?
Delete individual ingredients, plans or cook sessions in the app, or uninstall the app to remove the sandbox. There is no one-tap wipe-all.
Saving a recipe card to Photos fails.
Allow “Add Photos” for the app in iOS Settings.